Privacy Policy

Effective Date: March 2026 · Last Updated: March 2026

Jex Global Inc. ("we," "us," or "our") operates ListGlow (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our App.

By using ListGlow, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the App.

1. Information We Collect

Photos You Upload

Images of items you want to list for sale. These are processed by third-party AI services (Google Cloud Vision API, Google Gemini) to identify items and generate listing details.

Account Information

Email address and display name when you create an account.

Usage Data

App interactions, device type, OS version, and crash reports to improve the app experience.

Purchase Information

Subscription status and transaction records managed through Apple's In-App Purchase system. We do not store your payment card details.

2. How We Use Your Information

• To analyze your item photos and generate marketplace listing content (title, description, price suggestions).
• To provide and maintain our service.
• To manage your subscription.
• To send you service-related communications.
• To detect and prevent technical issues.

3. Photo Processing & AI

When you upload photos, they are sent to Google Cloud services for visual analysis and content generation. Photos are processed in real time and are not stored on our servers beyond the time needed to generate your listing. Google's use of this data is governed by Google's Privacy Policy.

4. Data Sharing

We do not sell your personal data. We share information only with:

• Google Cloud / Gemini: For photo analysis and AI-powered listing generation.
• Apple: For subscription and payment processing via App Store.
• Analytics providers: Anonymized usage data to improve the App.

5. Data Retention

Photos are processed in real time and not permanently stored on our servers. Account data is retained while your account is active. You may request deletion of your account and associated data at any time by contacting us.

6. Data Security

We use industry-standard encryption (TLS/SSL) for data transmission. While no method is 100% secure, we take reasonable measures to protect your information.

7. Children's Privacy

Our App is not intended for users under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such data, we will delete it promptly.

8. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Opt out of non-essential communications.
• Request a copy of your data in a portable format.

9. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request what personal information we collect, use, and disclose.
• Right to Delete: You may request deletion of your personal information.
• Right to Opt-Out of Sale: We do not sell your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, contact us at dev@jexhq.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Jex Global Inc.
Email: dev@jexhq.com